Reference

Open the Terms Behind Your Account

Every cash-in through bKash, Nagad or Rocket, every bet and every withdrawal request sits under one set of conditions, and this page is where we write them down plainly.

One agreementWallet rules insidePlain wordingAccepted at sign-up

See The Lobby Read FAQ

YOUR DETAILS AND US

Check How 23bajee Handles Your Details

Your password, your wallet reference numbers and the phone you sign in from are what keep access tied to you. A one-time code goes to your registered number whenever you sign in from a new device, so a copied password alone will not reach your account. Cookie data tells us whether the lobby loaded on mobile data or wi-fi, which matters when a payment screen stalls halfway. Records tied to a bKash, Nagad or Rocket transfer, and the chats you open with us, are kept for the period the agreement sets and then removed on the same schedule.

Sign-in security

A one-time code goes to your registered number whenever you sign in from a new phone, so a copied password alone will not open your account or reach your wallet.

Cookie records

Cookies tell us whether the lobby loaded on mobile data or wi-fi, and they keep your session alive between pages. You can clear them in your browser at any time.

How long we keep records

Transfer entries tied to bKash, Nagad or Rocket, bet records and chat transcripts are held for the period the agreement sets, then removed under that same schedule.

Changing your details

Spot an old phone number or a wrong name on your profile? Send the correction from the account page. We verify it against your ID before the record is amended.

ASK WHEN STUCK

Reach Support When a Clause Confuses You

Clause questions get answered by people, not by a form that disappears into a queue. Sign in, open the help panel on the account screen and pick the section that matches what you are stuck on — access, wallet, or a rule you want explained. Keep your account ID and the reference number from your bKash, Nagad or Rocket confirmation message to hand; those two lines let us pull the record while you are still in the chat. If the chat drops, the same details work by email and the reply lands in your registered inbox.

Browse the Rules That Cover Your Wallet

23bajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of 23bajee rests on one agreement, and this page is the whole of it. When you create an account and tick the box at sign-up, you accept these conditions as they are written here, not a summary of them. Where a clause touches money

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— a bKash cash-in, a Nagad transfer, a Rocket payment, a Bank Transfer withdrawal — the wallet screen shows the exact figure and reference you are approving before you confirm with your PIN, and the agreement sets out how that approval is recorded. Nothing on this
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page overrides the law where you live. Access to the platform and to every market we list depends on your local law and eligible regions, so check what applies to you before you fund your account. We can restrict or close an account where a clause
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or a legal requirement calls for it. The same agreement covers how a dispute is raised, how long transfer and bet records are kept, and what happens when a clause is replaced. When we change wording we publish it here with its effective date, and continued
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use of your account after that date accepts the new version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions Before You Accept the Terms

These are the points account holders ask us about most when they are reading a legal page for the first time. If your situation is not covered below, the help panel on your account screen takes the question directly and keeps the thread for you.

Yes. Ticking the box at sign-up and confirming with the code sent to your phone means you accept the terms as published that day. Reading them first is the sensible order.

They can. When a clause is replaced we publish the new wording here with its effective date and flag the change on your account page. Using your account after that date accepts the update.

If we close or restrict an account under these terms, any cleared balance is settled back through the wallet you paid from — bKash, Nagad or Rocket — once the checks in the agreement are done.

Ask from the account page, or send the request from your registered email with your account ID. We confirm identity first, then share what the agreement says you are entitled to see.

Every cash-in and cash-out through bKash, Nagad, Rocket, Upay or Bank Transfer, including the reference numbers, the amount in taka and the time the transfer was confirmed on our side.

Yes. Sportsbook markets, including cricket such as BPL and international fixtures, are covered by the same agreement as slots and live tables, and availability depends on local law and eligible regions.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ InfoCricket WicketBets InfoBaccarat Circle

Open the Terms Behind Your Account

Check How 23bajee Handles Your Details

Reach Support When a Clause Confuses You

Questions Before You Accept the Terms

01 Do I accept these terms just by opening an account?

02 Can the terms change after I have joined?

03 What happens to my balance if you close my account?

04 How do I get a copy of the details you hold about me?

05 Which payment records do these terms cover?

06 Do cricket markets sit under the same terms?

Terms & Conditions

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