Check What the Policy Covers
Think of this privacy policy as the record of what happens between your first cash-in and your last session. We collect the details you type when you open an account: name, mobile number, date of birth and the wallet you prefer. When you fund the account
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with bKash, Nagad or Rocket, we keep the transaction reference, the amount and the timestamp so a failed transfer can be traced later. Play activity — the tables you sit at, the crash rounds you join, the cricket and BPL markets you back — sits against
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your account so your history stays accurate and unusual patterns surface early. We do not sell that record. It is shared only with the processors that make the account work: the payment gateway confirming a wallet transfer, the studios whose titles load in your lobby, and
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the checks that run before a withdrawal clears. Each of those parties sees only the slice it needs. How long we hold something depends on what it is. Transaction records stay longer than marketing preferences, because payment and audit rules ask for it. You can ask
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what we hold, ask for a correction, or ask us to close the account and erase what we are not required to keep. This policy is written for users in Bangladesh, but what applies to you depends on your local law and eligible regions. Where local
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rules say something different, the local rules win.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.