Where Our Terms Apply and Where They Do Not
What you agree to at sign-up is the whole basis of the relationship. The account terms cover how you open a profile, how wallet funding works through bKash, Nagad or Rocket, what happens if a transfer is reversed, and the conduct we expect in the lobby.
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The privacy notice covers the data held about you — mobile number, verification records, deposit history — and how long we keep it. Eligibility is not something we can decide for you. Whether you may hold an account depends on the law where you live and
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on which regions we can serve, and those rules differ from one place to the next. If local law bars the service in your area, the terms do not apply to you and we will close the account rather than ask you to keep using it.
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We also keep the right to amend these pages when rules or payment partners change. When we do, the revised version goes live on this page and the effective date at the top moves with it. Continuing to use your wallet after that point means you
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accept the new wording. Ask before you accept if any phrasing is unclear; we would rather explain a clause than have you agree past it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.